Commitments
At Oxymetal, quality is a daily commitment. We are dedicated to maintaining high standards across all our operations and providing each customer with a reliable, thorough solution tailored to their industrial needs.
To achieve this, we rely on dedicated sales teams capable of accurately tracking orders, as well as a Quality department present at every site. Each customer also has a dedicated account manager who ensures that their expectations are fully understood and coordinates the most appropriate industrial solutions.
Oxymetal’s quality is based on structured control and validation processes: initial samples, capability studies, control plans, specific indicators, monitoring of customer requirements, and more. All of these measures are designed to ensure production reliability, guarantee part compliance, and fulfill our commitments.
Customer satisfaction is a constant priority for all our teams. Delivery times, compliance, the reliability of information, and responsiveness in the event of discrepancies: every department—whether operational or functional—contributes to fulfilling our commitments.
The Group Quality Department and the quality managers at each site ensure compliance with these standards and their dissemination to all employees, as part of a commitment to continuous improvement.
